OAB files manually From here: C:\Users\%username%\App Data\Local\Microsoft\Outlook\Offline Address Books\*\*.* 3) Delete and Recreate their Outlook Profile Start Outlook again and follow Prompts A: There are five ways.
Murray has been working in IT for over 15 years specializing in the Messaging Arena and in particular IBM Domino and Microsoft Exchange and now of course Office 365.
) The reason you are not seeing these new users appear in outlook cached mode, but can see them in OWA, is because for one or another reason the offline address book is not generating properly. In the right pane you should see the default offline address list. Right click in the right pane and create a new offline address list. Now drill down to the mailbox database, right click it and set the new OAB to be the default for that database. Open outlook with a mailbox that is residing in that mailbox database 7. Drill down the organization configuration, mailbox 3.
The easiest thing to do here is to create a new oab, forge generation, assign it to a mailbox database and force downloading of the oab in an outlook client to verify if that worked. In outlook, click on the down arrow next to Send/receive. Note that if asked, you should select to download the entire address book and not just the changes. In the action pane select the New offline address book 4.
This can occur even though no errors are present within the OAB rebuild process.