Starting at the end The best way to achieve success is to envision what success looks like. And when a company's trainers start at Level 4, which initially defines what training results should look like once the program has been delivered, closing the loop (once training has been delivered) on the review process with Level 4 evaluation becomes much easier.
For instance, some Level 4 results that a company may look forward to achieving might be: Having such Level 4 outcomes defined in advance then gives training evaluators a solid basis for working backward to quantify what Level 3 metrics are required to be achieved in order to hit the Level 4 evaluation criteria.
Therefore, learning professionals should manage those expectations by encouraging stakeholders to exert influence over other favorable factors (outside of the training environment) which will impact how a trainee delivers to those expectations.
It is that kind of partnership between all stakeholders that will ultimately ensure that Returns on Expectations are met.
To accomplish that objective, learning professionals must: It is extremely difficult for a training program in and of itself to meet the expectations set out by stakeholders.